Hazard Hosts: How to Recover Your Files if Your VPS Becomes Corrupted or Unresponsive

If your VPS becomes corrupted or stops working, don’t panic — you can still recover your files using Rescue Mode. Follow this step-by-step guide to safely access and back up your data.


✅ Step 1: Access Your VPS from the Client Area

  1. Log in to your Hazard Hosts client area:
    https://billing.hazardhosts.com/clientarea.php

  2. Navigate to Services, then select the VPS that is currently experiencing issues.

  3. Click the VPS name to open the management interface.


Step 2: Boot into Rescue Mode

  1. On the VPS management screen, locate and click the Rescue button.

  2. In the popup window, check the box labeled Boot from Rescue ISO.

  3. Click Close, then Restart the VPS to boot into Rescue Mode.


Step 3: Download and Install WinSCP

  1. Download WinSCP: https://winscp.net/eng/download.php

  2. Launch WinSCP and enter the following:

    • Host Name: Your VPS IP address

    • Username: root

    • Password: Your VPS password

    • Click Login

Tip: If your password does not work, reset it from the client area and restart the VPS before logging in again.


Step 4: Open a Terminal Window

  1. After logging in, press CTRL + T to open the Terminal.

  2. Click OK on any warning that may appear.


Step 5: Locate Your Disk and Mount It

  1. In the terminal, run the following command to list available drives:

     
     
    lsblk
  2. Identify the correct drive by comparing the listed storage sizes to your VPS plan. Your main drive is often labeled something like sda1, sda2, etc.

  3. Once identified, mount the disk using the following commands (replace sda1 with your actual drive):

     
    mkdir /mnt/sda1 mount /dev/sda1 /mnt/sda1

Step 6: Recover Your Files

Navigate to the mounted drive via WinSCP. Common file paths on a Windows VPS include:

  • /mnt/sda1/Users/Administrator/Desktop

  • /mnt/sda1/Users/Administrator/Downloads

  • /mnt/sda1/Users/Administrator/Documents

From there, you can safely drag and drop files to your local machine for backup.


Step 7: Exit Rescue Mode and Restart

Once you’ve recovered your files:

  1. Return to the VPS management screen in your Hazard Hosts client area.

  2. Disable Rescue Mode.

  3. Restart the VPS.

  4. You can now reinstall your OS or restore your services as needed.

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